HomeInformation for Parents and CarersNational Helplines and Websites
National Helplines and Websites
Please note this page is currently under review.
Child Safety
The NSPCC helpline provides help and support to thousands of parents, professionals and families.
Lesbian, Gay, Bisexual, Transgender and Questioning (LGBTQ)
Identifying as LGBTQ can be incredibly isolating both for the person and family who support them.
Mermaids is passionate about supporting children, young people and their families to achieve a happier life in the face of great adversity.
Stonewall’s mission is to empower all young people, regardless of their sexual orientation or gender identity, to campaign for equality and fair treatment for LGBTQ people, and against discrimination.
Mental Health
This parent’s guide to depression contains useful information about how to talk to children and young people who may be experiencing depression.
An emotionally healthy approach to GCSEs, a guide for parents.
MindEd is a free learning resource about the mental health of children, young people and older adults.
Parent and Carers Self-Help Guides
This resource offers a number of useful guides for parents and carers who are experiencing their own emotional health difficulties.
These resources can help parents and carers to support the emotional wellbeing and mental health of their children and young people.
Once a month, experts from Young Minds Parents Helpline answer questions on a chosen topic live on Facebook. Joined by mental health professionals or experts in the field, they share their top tips, advice and next steps you can take.
Online Safety
Whether you are an online expert or you’re not sure where to start, the NSPCC’s tools and advice will help you keep your child safe. Whether you want to set up parental controls, adjust privacy settings or get advice on social networks, experts from the free O2 and NSPCC helpline are available to help: 0808 800 5002.
This resource offers information to help parents understand the digital world and raise resilient children.
Thinkuknow is an education programme from the National Crime Agency’s CEOP Command to keep children and young people safe.
This resource provides advice for parents about responding to their children viewing upsetting online content. This includes advice about blocking content and details of other sources of information and support for children and parents.
Staying Safe Online in the School Holidays
Self-Harm
Coping with self-harm: A Guide for Parents and Carers
This guide provides information for parents and families about self-harm and its causes and effects. It is based on current research on self-harm and on the interviews with parents whose children self-harmed. It contains quotes from them with advice for other parents as well as evidence-based information and links to sources of help.
Papyrus – Prevention of Young Suicide
Papyrus is a national charity for the prevention of young suicide. They deliver awareness and prevention training, provide confidential support and empower young people to lead suicide prevention activities in their own communities.
This resource provides a range of information to support those who have been bereaved by suicide.
The project is aimed at young people who are self harming or at risk of self harming, their parents and the professionals working with them. As part of No Harm Done, a series of resource packs were created for young people, parents and professionals. To access the resource pack for parents please click here.
Special Educational Needs or Disabilities (SEND)
If you are an autistic person, or know an autistic person who wants to help people around them understand what their normal is, this tool can help.
The National Autistic Society is the leading UK charity for autistic people and their families. They provide information, support and pioneering services, and campaign for a better world for autistic people.
Sensory integration is about how our brain receives and processes sensory information so that we can do the things we need to do in out everyday life.
Transition
Transition from Primary to Secondary School is a huge milestone for children and their families. The resources below offer advice and support with this stage of your child’s life.
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.
This resource helps parents to help their children understand the importance of getting organised and getting into a routine. It also helps parents when wanting to help their child with homework and to understand the importance of feedback.
Oxford Owl is an award-winning website from Oxford University Press created to support children’s learning both at home and at school. For tips on helping children transition and settle into year 7 click here.
